personal self storage insurance personal self storage waltham cross rooms imageDo you need Personal Self Storage Insurance?

Personal self storage insurance, for total peace of mind, all our customers must insure their goods through The Self Storage Company Open Cover Policy. The policy is specially designed for self storage, so you can be sure your goods are fully protected. You simply pay the price for cover based on the replacement value of what you are storing with us.


This is a summary of the personal self storage insurance held by Security Self Storage Operator and provided by AXA Corporate Solutions Assurance and other members of the Association of British Insurers and arranged by Basil E Fry & Company Ltd (the Broker).


Your property is covered from the time it is placed in the Self Storage unit until the time it is finally removed from storage, subject to you maintaining the personal self storage insurance via payment of the required insurance charges.


Under the personal self storage insurance policy, the Insurer will pay for any loss or damage, up to the value declared by you, to the Self Storage Operator, subject to the conditions and exclusions detailed below.

“New for Old”

In the event of total loss, destruction or damage beyond repair of any article the basis of settlement shall be the cost of replacing or reinstating the article, providing the article is substantially the same as but not better than the original when new.

“New for Old” cover shall not apply to Household Linen and Clothing and Insurers will take into consideration the age, quality, degree of use and consequent market value of any item.


A. Furs exceeding £100 in value, Jewellery, Watches, Precious Stones and Metals, Money, Coins, Deeds, Bonds, Securities, Stamps of all kinds, Manuscripts or other Documents or Electronically held Data Records, Mobile Telephones.
B Perfumery, Tobacco Products, Foodstuffs, Wine, Spirits and the like, Firearms and Explosives.
C. Livestock, Plants or Perishable Goods of any kind.
D. Electronic articles are limited to a total of £10,000.


Insurers will not pay claims for

1. Loss or theft of items other than following violent and forcible entry to or exit from the storage premises.
2.Accidental damage unless as a direct result of violent and forcible entry to or exit from the storage premises or unit.
3.Loss or damage caused by wear and tear, gradual deterioration inherent vice or latent defect.
4.Loss or damage caused by Damp, Mould, Mildew, or Rust unless caused by the negligence of the Operator.
5. Climatic Causes.
6. Loss or damage caused by Leakage of Liquid from any Receptacle or Container within the Customer’s own unit(s)
7.Indirect or consequential loss of any kind or description.
8.Electrical, electronic or mechanical derangement to any electrical, electronic or mechanical items, unless external physical damage has occurred, or as a result of fire, derailment, collision or overturning of the conveying vessel, vehicle or aircraft. Any loss of or damage to electronic equipment resulting from configuration failure of the controlling software and/or microchip.
9.Confiscation or destruction or damage under the order of any Government, public or local authority.
(A) War. Any consequence whatsoever resulting directly or indirectly from or in connection with any of the following regardless of any other contributing cause or event – war invasion act of foreign enemy hostilities or a warlike operation or operations (whether war be declared or not) civil war rebellion revolution insurrection civil commotion assuming the proportions of or amounting to an uprising military or usurped power.

(B) Terrorism. Harm or damage to life or to property (or the threat of such harm or damage) by nuclear and/or chemical and/or biological and/or radiological means resulting directly or indirectly from or in connection with Terrorism regardless of any other contributing cause or event. Terrorism is defined as any act or acts including but not limited to
(i) the use or threat of force and/or violence and/or
(ii) harm or damage to life or to property (or the threat of such harm or damage) including but not limited to harm or damage by nuclear and/or chemical and/or biological and/or radiological means caused or occasioned by any person(s) or group(s) of persons or so claimed in whole or in part for political, religious, ideological or similar purposes

(C) any action taken in controlling, preventing, suppressing or in any way relating to (A) or (B) above

(D) Radioactivity. Ionising radiations from or contamination by radioactivity from any nuclear fuel or from nuclear waste from the combustion of nuclear fuel.

(E) Loss, damage, liability or expense directly or indirectly caused by or contributed to or by or arising from

(i) the radioactive, toxic, explosive or other hazardous or contaminating properties of any nuclear installation, reactor or other nuclear assembly or nuclear component thereof,
(ii) any weapon or device employing atomic or nuclear fission and/or fusion or other like reaction or radioactive force or matter,
(iii) the radioactive, toxic, explosive or other hazardous or contaminating properties of any radioactive matter. The exclusion in this sub-clause does not extend to radioactive isotopes, other than nuclear fuel, when such isotopes are being prepared, carried, stored, or used for commercial, agricultural, medical, scientific or other similar peaceful purposes,
(iv) any chemical, biological, bio-chemical or Electro-magnetic weapon,
(v) the use or operation, as a means of inflicting harm, of any computer, computer system, computer software programme, computer virus or process or any other electronic system.

11.Loss, damage or expense caused by any Terrorist or any person acting from a political motive whilst your effects are in transit.
12. The Policy Excess. This insurance is subject to an excess of £250 each and every claim. Where the Insured passes the benefit of this policy to their customer(s), £100 of this excess shall be borne by the customer, the balance of the excess to be borne by the Insured Self Storage Operator.


Under Insurance

If the sum insured is less than the actual value of your property at the time of loss, then you will only be entitled to be paid that proportion of the loss which the sum insured bears to the value of the property removed and/or stored.

Pairs and Sets

It is the intention to pay the actual value of individual items. It is not the intention to pay for items which are not affected. If, therefore, a claim is made for an item which is part of a pair or set, then Insurers will only pay the actual value of that item in isolation. The payment will be made without reference to any particular value the item might have acquired simply because it is part of a pair or set.

Insurers Rights

Subject to payment of the actual value of a damaged item by Insurers, they may at their discretion take over ownership of the property. No property may be abandoned to Insurers.


If a claim is fraudulent in any way, it will not be paid. The personal self storage insurance will be deemed not to have attached and no premium will be refunded.


The parties to this contract have the right to choose the law that should apply. Insurers choose to apply English Law except for those customers who at inception of the contract are domiciled in Scotland, Northern Ireland, Channel Islands or Isle of Man where their own law will apply.

Claims Notification

Any claim under the personal self storage insurance policy must be advised in detail to Security Self Storage in writing within seven days of discovery of damage/loss. However if you arrange your own collection from store then any claim must be notified at the time of departure.

Personal Self Storage Insurance Complaints Procedure

If you have any cause for complaint, about the personal self storage insurance, you should, in the first instance contact RCS at the address below. If RCS are unable to resolve your complaint they will advise you of the organisation to contact to progress your complaint on to the next stage of the procedure.

Swan House,
Swan Centre,
Leatherhead Surrey, KT22 8AH
Tel: 01372 385970.
E.mail :

RCS is a trading name of Basil E. Fry & Co Ltd. Basil E. Fry & Co Ltd is authorised and regulated by the Financial Conduct Authority

Why Choose Security Self Storage Waltham Cross?

Security Self Storage Waltham Cross are committed to bringing you the best in personal self storage along with a great deal. We are located in Britannia Road, Waltham Cross, close to J25 of the M25 and the A10. We have excellent parking with an indoor customer loading area to keep you safe and dry when storing your items. Whether you’re looking for short term or long term storage, you are sure to find exactly what you need at Security Self Storage Waltham Cross.

How To Find Security Self Storage in Waltham Cross.

The map below shows the location of Security Self Storage

The Space You Need For As Long As You Need It.

No matter what you are storing, you choose how long you want to store it for. If your needs change you can move into another available room. You can come and go as you please during our opening hours. If you need boxes and wrapping materials we hold a good range of items. To secure a room all we need is identification and your initial payment.

What Can You Store

Below are just some of the reasons why you may want to use Security Self Storage rooms for personal self storage.

  • Furniture storage when decorating
  • Clearing a spare room
  • Home contents stored between moves
  • Decluttering
  • Family heirlooms
  • Sports equipment
  • Garden furniture in the winter
  • Student Storage
  • Making space when family or friends stay
  • Garage or shed overspill

Personal Self Storage Rooms

Security Self Storage have various room sizes to choose from. Below you will find some helpful information about each room size and what you could fit in it.

  • 16 sq ft – Great storage for the contents of a bedsit
  • 25 sq ft – Great storage for the contents of a studio flat
  • 35 sq ft – Great storage for the contents of a one bedroom flat
  • 50 sq ft – Great storage for the contents of a large one bedroom flat
  • 75 sq ft – Great storage for the contents of a two bedroom house
  • 100 sq ft – Great storage for the contents of a two or three bedroom house
  • 125 sq ft – Great storage for the contents of a 3 bedroom house with garden shed
  • 150 sq ft – Great storage for the contents of a large 3 bedroom house
  • 200 sq ft – Great storage for the contents of a 4 bedroom house
  • 225 sq ft – Great storage for the contents of a larger 4 bedroom house
  • 250 sq ft – Great storage for the contents of a 4 or 5 bedroom house, garage and shed

If these sizes are not big enough, we have additional storage on site, just give us a call.

In addition to the Waltham Cross self storage London unit we have warehouses located in Bedford, Bournemouth, Dunfermline, Farnborough, Forres, Knaresborough, Lancaster, Leeds, Plymouth, Portsmouth, Southampton, Telford, Winchester, Jersey and Guernsey.


Security Self Storage
International House
Britannia Road
Waltham Cross

Tel: 01992 676789


Request a Free Quick Quote

Submit the quick quote form and we will call you back to discuss your options. If you would prefer, call us or drop in and see what we can offer.

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